Terms and Conditions

Definitions

The “COMPANY” refers to us, ‘South Coast Bakery Limited’. The “BUYER” refers to you, the purchaser of goods and services.

Summary

The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.

Payment

Notwithstanding delivery, the risk of the services, goods and the property in the goods shall not pass to the buyer until the goods are paid for in full, prior to dispatch.

Prices

Prices of goods and services supplied as of this date are correct but subject to market fluctuation and revision.

VAT

All the company’s prices are inclusive of UK sales tax (VAT). This is charged at the current rate except on those goods that are zero rated or exempt from VAT charges (e.g. books).

Fitness for purpose

The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statute or otherwise as to the fitness of its goods or any other particular whatsoever.

Liability

The company’s liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.

Refunds

Please note that refund requests through no fault of the company will have to pay the admin charge that we are charged by our payment gateway providers. In these situations, the buyer will not receive the full amount that they initially paid for their item(s). Also, depending on the situation, the company may not be able to refund the amount paid for delivery.

Delivery

Any item(s) purchased and dispatched from the company require the buyer or someone acting on the buyer’s behalf, to be at the delivery address at the time of delivery in order to receive the item(s).

Confirmation of dispatch will be sent by the company to the buyer by email.

Contacting Us

We have implemented Google’s reCAPTCHA v3 on our site’s contact form and that your use of our contact form is subject to the Google Privacy Policy and Terms of Use. reCAPTCHA is only used to fight spam and abuse on our site. reCAPTCHA is not used for any other purpose.

We will only contact you regarding the matter you have emailed us about and will store the details you supply (name, email address etc) for this purpose only. By contacting us you agree to this.

If you order from us via our online shop on this website, we will store the details you supply (name, email address etc) in order to comply with the law and to fulfil your order. If you set up an account with us, we will also store the details you supply so that you may log in and administer your orders and account details. By ordering and/or setting up an account, you agree to this.

We will not sell, rent or divulge your information to anyone or any organisation unless required to do so by the law or to protect our business.

THIS CONTRACT IS SUBJECT TO THE LAW OF ENGLAND AND WALES.

Our promise to you

CornishPasties.com promise to deliver your products to you as quickly as possible and in the very best condition. All our products are baked and despatched on the same day.

Delivery days

We deliver on Tuesday, Wednesday, Thursday and Friday. We do not deliver on Saturday, Sunday or Monday.

How it works

Orders placed on Monday to midnight on Wednesday are despatched the following day. 

Orders placed on Thursday to midnight on Sunday are made, crimped, baked and despatched on Monday.

We use DPD for our deliveries. To guarantee delivery, you must supply the correct delivery address postcode when ordering.

When items leave us they are in perfect condition and we cannot accept responsibility for the handling of purchases once they leave our bakery in Cornwall. If you have questions, please email us via our Contact page or phone us on 01503 262066 and we will be more than happy to help.

IMPORTANT

Unless specifically requested, you or someone acting on your behalf MUST be at the delivery address to receive and SIGN FOR your order.

If you are not going to be in and you request your goods be left somewhere (shed, neighbour, porch etc), YOU accept complete responsibility for the delivery of your order.

Delivery price

  • Standard delivery for up to five boxes of pasties to the same address is included.
  • Delivery by 12 noon (Express) for up to five boxes of pasties to the same address is only £4.00 extra.
  • Six boxes and above = Please telephone us first on 01503 262066

Each box in your order will contain either:

  • 10 large individually wrapped baked pasties (pre-baked weight: 475 grams) or
  • 10 regular individually wrapped baked pasties (pre-baked weight: 375 grams) or
  • 10 small individually wrapped baked pasties (pre-baked weight: 275 grams) or
  • 20 cocktail individually wrapped baked pasties (pre-baked weight 175 grams) 

If you have questions, please email us via our Contact page or phone us on 01503 262066 and we will be more than happy to help.

Where we CANNOT deliver

There are some parts of the UK that we cannot deliver because of the distances involved. These include:

  • Channel Islands
  • Isle of Man
  • Isles of Scilly
  • Isle of Wight
  • Northern Ireland
  • Scottish Islands

We also cannot deliver to the following postcodes in Scotland:

  • AB31-AB56
  • FK19-FK21
  • HS1-HS9
  • IV1-IV63
  • KA27-KA28
  • KW1-KW17
  • PA20-PA78
  • PH1-PH50
  • ZE1-ZE3

If you have questions, please phone us on 01503 262066 or email us via our Contact page before you order.

Thank you

Festive season orders & deliveries 2026-2027

Despatch dates over Christmas and New Year

We will despatch all pasties ordered before midnight on Wednesday, 16th December, before or on Thursday, 17th December 2026.

All orders placed after midnight on Wednesday, 16th December 2026, will be despatched on Monday, 4th January 2027.

Storing your pasties

If you are not going to eat your pasties straight away, they must be frozen on the day of delivery and completely defrosted before popping them in the oven. They’ll be just as delicious as the day they arrived.

We hope you have a very Merry Christmas and wish you a happy and healthy New Year. If you find yourself in Polperro, do pop in and see us at the Polperro Bakery – Kevin, Marie and the team.

Join our Cornish Pasty Club

Each month we’ll email you a members-only discount code for use in our online shop plus updates from the bakery. Basically, a wholesome Cornish newsletter with treats!

You can unsubscribe at any time too.

Sound good?

*By subscribing, you agree for us to email you our South Coast Bakery newsletter.